Improving the effectiveness of information

One of the main attractions of rules based systems, is that you can make your processes far more efficient by ruling out human interventions. By doing so you can let systems make decisions that formerly were taken by more or less specialized employees. A simple example You want to know if you can get an insurance for your car at an insurance company. In the past you would have visited the local office of this insurance company or made a phone call with one of their agents. Now you are going to visit their website and fill in the details of your car. In this example we have an insurance company with a simple set of acceptance rules; every car younger than 3 years can be insured. This could look like this: If the visitor of the website fills in that it is a car and its age equals or is less than 3 years, the result screen could look like this: In this case it is pretty simple for us as end users to see why our insurance request is accepted, or not. But let us ass