Creating a metamodel for your Knowledge Bank
When creating the models for a Knowledge Solution for an organization, the first two steps are:
- Making an overall model of the information goals, audiences, types and sources within the organization and look for possible similarities
- Defining the rules for the models that you are about to create.
Making the overall model
As mentioned before, my task was to design and create a knowledge bank in which the product architects and developers could easily find and compare product requirements and relevant specifications. This little project was part of the overall project that I am working on: creating a series of knowledge banks for my customer, covering all aspects of the product life cycle. I had already finished the (initial release of the) product documentation, so it was a logical step to design this particular knowledge bank in a way that it could benefit from the models and descriptions from the product documentation.
All knowledge models - the ones already created and the ones planned to be created in the future - share one thing: they all offer a view on the product. For this reason I decided to use a model of the product as the binding factor - or integration layer - for all knowledge banks.
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